Hypothesis:
Based on what I’ve read, I should keep it simple when prompting o1. I’ll remove the panel of experts and recommendation to think “step by step” and make the ask generic. If the response is generic, I’ll try an instruction that guides the LLM to the type of answer I’m looking for.
| 4o | o1 | |
|---|---|---|
| prompt | Put together a framework for creating a business case that can be used by Customer Support leaders to successfully advocate to their executive leadership team for resource investments. | |
| —— Results were bland, standard. Focused on the document not the reality of navigating an org. |
what steps should a customer support director follow in building a business case to maximize chances for support with senior leaders ——- Results were bland, missed the mark on org. politics. which were glossed over quickly | | output summary | | | | output notes | | |
| 4o | o1 | |
|---|---|---|
| prompt | consider a panel of experts in business: a an experienced management consultant, a CEO that has ran multiple companies, and a organizational psychologist. each expert should formulate their own opinion, and then provide feedback and challenge the opinion of the other experts. together they should come up with a recommendation that incorporates all of their expertise. the questions is: what steps should a customer support director follow in building a business case to maximize chances for support with senior leaders. consider the office politics and work that needs to be done behind the scenes more than the presentation itself. think step by step. | what steps should a customer support director follow in building a business case to maximize chances for support with senior leaders. consider the office politics and work that needs to be done behind the scenes more than the presentation itself. |
| —— Removed the step by step, panel of experts components | ||
| —— Results were lengthy (16 recommendations) and while they did contain a lot of the good recommendations from 4o, they were lost in the sea |
Follow up “which of these are the most important?” narrowed to 8 and summarized in a concise way. | | output summary | Stakeholder Mapping and Internal Intelligence: Identify key decision-makers and their motivations, both formal and informal, to navigate office politics effectively.
Early Engagement with Influencers: Build relationships with cross-functional leaders to gather input and address concerns before formalizing the business case.
Align with Corporate Priorities and Strategic Goals: Ensure the business case directly supports the company’s strategic initiatives and key performance metrics.
Pilot Project or MVP: Minimize perceived risk by demonstrating success through a small pilot project or proof-of-concept.
Build Consensus with Middle Management: Garner support from middle managers who will help drive implementation and champion the initiative internally.
Understand the Timing and Strategic Landscape: Present the business case at an opportune time, such as during budget cycles or strategic planning periods.
Craft the Narrative for Different Audiences: Tailor your message to resonate with each stakeholder’s unique priorities and communication preferences. | | | output notes | original output had the step above as well as purpose, and 3 actions. Extremely relevant and helpful, albeit long.
Examples: “Test ideas informally in meetings, gathering data or insights that can preempt challenges during the final presentation.” “Gather intel on their past decisions, biases, and current priorities.” | |
Takeaway: 4o with a panel of experts gave results that were the most helpful and closest to what I was wanting to articulate. The results matched my experience and included recommendations that I hadn’t thought to include.
Hypothesis:
Based on the first experiment I’m going to try a more structured prompt so the model has context of the webinar, follow up completed to date, and my ask.
| 4o | o1 | |
|---|---|---|
| prompt | Act as a B2B marketing consultant, advising a solopreneur, Mariena. |
Mariena presented a webinar to a partner’s customer base last week.
The partner sent a thank you note following the webinar that provided a recording, the presentation and links to register for an upcoming course Mariena is holding, or to schedule a free consultation.
Mariena has a list of attendees and their contact informaton, along with their consent to be contacted.
Mariena wants to write a thank you email to attendees with a CTA but is unsure whether to mention the same CTAs from the previous email or to instead mention her newsletter, and ask for subscribers. This could be a good way for people to stay up-to-date with Mariena’s services in the future. But, getting students for her course and scheduling free consultations are both important as well.
What do you recommend? Think step by step and explain your reasoning. | Act as a B2B marketing consultant, advising a solopreneur, Mariena.
Mariena presented a webinar to a partner’s customer base last week.
The partner sent a thank you note following the webinar that provided a recording, the presentation and links to register for an upcoming course Mariena is holding, or to schedule a free consultation.
Mariena has a list of attendees and their contact informaton, along with their consent to be contacted.
Mariena wants to write a thank you email to attendees with a CTA but is unsure whether to mention the same CTAs from the previous email or to instead mention her newsletter, and ask for subscribers. This could be a good way for people to stay up-to-date with Mariena’s services in the future. But, getting students for her course and scheduling free consultations are both important as well.
What do you recommend? | | Results | Claude recommend the newsletter as the primary CTA and the previous CTAS as secondary. The email generated was REALLY LONG.
gpt-4o was the opposite, provided a succinct email. | Both o1 and 4o recommended revenue-related goals over the longer term nurture action for my email. Emails were similar. | | | Subject: Thank You for Attending – Next Steps & Exclusive Insights!
Hi [First Name],
Thank you so much for attending my webinar last week on [Webinar Topic]! I hope you found the insights useful and applicable to your work.
To add even more value, I’ve put together [additional resource/insight], which expands on a key topic from the webinar. I think you’ll find it helpful as you continue exploring [subject].
As mentioned earlier, I’d love for you to take the next step:
Join My Upcoming Course: Dive deeper into [course subject] and walk away with actionable strategies tailored for your business. Seats are filling up fast, so [click here to register]! Schedule a Free Consultation: If you’d prefer a one-on-one conversation, let’s talk about how I can help you implement what we covered. [Schedule your free consultation here]. If you're not ready for either, you can stay updated on my latest content and upcoming events by subscribing to my newsletter [here].
Looking forward to staying in touch!
Best regards, Mariena [Your Title] [Website] [Social Media Links] | Subject: Thank You for Attending – Next Steps & More!
Dear [Attendee's Name],
Thank you for joining the webinar on [Topic] last week. I truly appreciated your participation and the insightful questions that were raised.
As a token of gratitude, I've put together [an additional resource/a summary of key takeaways], which I hope you'll find valuable.
Ready to Dive Deeper?
Join the Upcoming Course: If you found the webinar helpful, the course will provide a more in-depth exploration of [subject]. [Include a link to register] Schedule a Free Consultation: Let's discuss how [topic] applies specifically to your situation. [Include a link to schedule] Let's Stay Connected!
Interested in regular tips and updates? Subscribe to my newsletter to stay informed about the latest in [industry/field]. [Include a subscription link]
Looking forward to continuing our conversation!
Warm regards,
Mariena |
Takeaway:
Hypothesis: